Common Questions

All vehicle information is sourced from several Government and private sector organisations, collated and thoroughly analysed. The report will highlight an alert for any one of the 42 checks performed. From money owing to odometer fraud, the report gives you a clear picture of what you are buying, including:

• Any money owing on the vehicle - Will you be inheriting someone else's debt? Is the vehicle about to be repossessed?
• Whether the vehicle has been reported stolen - Is the vehicle stolen or of interest to the police?
• Any possibilities of odometer fraud - Have there been inconsistent readings in the past or has MAF deemed the odometer unreliable?
• Whether the vehicle has ever been deregistered - Is the vehicle an insurance write-off?
• Ownership History - Are you buying from the current owner? How many other owners were there and who were they?
• Whether it is legally roadworthy - Has the WOF, registration/license, or diesel tax expired or is it due to expire?
• Any history of flood damage - Has MAF deemed the vehicle to be water damaged?
• Fuel economy, safety and emissions ratings - How does the vehicle compare on these points? (for most late model light vehicles)

No, there may be information that is not publically or electronically available. As such the report is unlikely to be able to provide:

• any history of the vehicle while it was outside of New Zealand
• any history of the vehicle prior to 1994/95 if the vehicle was not registered during the 1994/95 year
• details of import damage if the vehicle has not been previously registered in NZ
• accident, damage and repair history of the vehicle
• all past odometer readings
• a worker's lien on the vehicle that has not been registered with the Government
• the actual legal owner of the vehicle (only the registered owner is provided)

No, the report contains all odometer readings currently available from the NZTA, and analyses these for any inconsistent readings. However, some older vehicles have not had all their odometer readings recorded by the NZTA. And even though the report will identify if MAF deemed the odometer to have been tampered with, the report cannot directly determine if a vehicle's odometer was wound back prior to arriving in New Zealand. The report does everything it can to identify problems - but it cannot guarantee that the vehicle's odometer has not been wound.

The information is sourced from several Government and private sector organisations, collated and analysed.

• PPSR - Personal Properties Securities Register
• NZTA - New Zealand Transport Agency
• NZ Police
• MAF
• MotorWeb's own private database

The information is sourced from several third party organisations in real time when you purchase a report. To the best of our knowledge, the information is correct at the time the report is generated.

Please note:

• The information is only as accurate and up-to-date as what is held in the government databases.
• The information should only be considered valid at the time the report was generated. Anything can happen after that.

NO, it's better. The report provides all the information that you receive from other vehicle checks plus a lot more!

We do the hard work for you. The report brings together information from multiple locations and instantly processes it through a unique data analysis system. This greatly reduces the chance of human error when looking for potential problems. The information is pre-sorted, in an easy to understand format.

Any important information that you need to be aware of is clearly shown. Explanations will advise the likely cause of the problem and actions you can take to fix it.

No, the report's are only valid at the time of issue. Think of it as a snapshot of the vehicle at the time of issue.

No, the governments free calling number ceased operations in 1999.

Basic vehicle details are provided for free, the full report costs $30 inc GST

To prevent unauthorised access, maintain data accuracy, and ensure the privacy of your information, we have put in place physical, electronic, and managerial procedures to help safeguard and secure the information we collect on-line. We will never sell or otherwise divulge your personal information to a third party

Since your credit card information is especially sensitive, we take special care to keep it secure while the transactions takes place. We only communicate this information over secure Internet connections, using SSL (Secure Sockets Layer) encryption and security keys. This is the currently accepted standard for on-line security, and is used by the likes of banks, government agencies, etc.

For the purposes of purchasing a report, you will need to supply the following information:

• Credit card numbers: are used only to pay for the report and are not kept once the report has been generated.
• Email addresses: will not be given to any third parties. This information is only used to deliver the report and other related services.

We do not collect any other personal information from you unless you provide it to us. So you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.

Anonymous information is collected for every visitor to this site, on a page by page basis.

• Pages viewed
• Date and time
• Browser type
• IP address

This information is collected for the sole purpose of system diagnostics, statistics and dispute resolution. We do not make any association between this information and a visitor's identity.

We may disclose personal or anonymous information when required by law or in the good faith belief that such action is necessary in order to conform to the ethics of the law or comply with legal process.

If you have any questions, concerns or comments, please email us and we will be in contact with you on the same day, or on the next business day should you contact us outside of normal business hours:

• Customer support
  support@scarycars.co.nz